At Timeless Treasure (accessible at https://timeless-treasure.co.uk), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us.
1. Information We Collect
We may collect and process the following data about you:
Personal Information: Name, email address, postal address, phone number, and payment details.
Account Information: If you create an account, we may store your login credentials securely.
Transaction Data: Details of purchases, including order history and shipping information.
Technical Data: IP address, browser type, operating system, referring URLs, and usage data via cookies or analytics tools.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill orders.
To provide customer support and respond to inquiries.
To send updates related to your purchases or account.
To improve our website, services, and user experience.
To send marketing communications (only if you have opted in).
To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal data. However, we may share it with trusted third parties, including:
Payment processors (e.g., Stripe, PayPal) to complete transactions.
Shipping and logistics partners.
Service providers (e.g., website hosting, email marketing platforms).
Legal authorities when required by law or to protect our rights.
All third-party services are bound by confidentiality and data protection obligations.
4. Cookies and Tracking Technologies
We use cookies to:
Remember your preferences.
Track website usage for analytics (e.g., Google Analytics).
Enable features like cart functionality and account login.
You can manage your cookie preferences in your browser settings. Blocking cookies may affect the functionality of the website.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications.
Object to or restrict data processing under certain circumstances.
To exercise these rights, please contact us at info@timeless-treasure.co.uk.
7. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website, and significant changes will be communicated to you where appropriate.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, you can contact us at: info@timeless-treasure.co.uk